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Services for you and your family


The MS Society offers a variety of programs to help people affected by multiple sclerosis effectively manage and cope with the disease. MS can be quite challenging at times, but through the support offered by the MS Society, no one has to face these challenges on their own. The following programs are offered in most chapters and units:


Information and referral

The most frequent request that the MS Society receives from people diagnosed with multiple sclerosis is for information about the disease. You can turn to the MS Society to find credible and reliable information about MS diagnosis, symptoms, treatments, research, programs and other topics such as employment, insurance and family issues. We provide resources to meet your needs, whether you have MS, are a caregiver of someone with multiple sclerosis, a spouse or partner, a parent of a child with MS, or a teen with MS.

In addition to providing information on multiple sclerosis and related issues, the MS Society provides referral services and connects people with MS and their caregivers to vital community support resources. Depending on the community, people with MS may have access to a wide range of programs and services such as exercise classes, transportation assistance, homecare and many others. On a community-by-community basis, the Multiple Sclerosis Society of Canada maintains a database of appropriate resources that can help people manage MS and cope with it in their daily lives.

There is no charge to obtain information or referral services. However, information is distributed with the understanding that people use it for their own use and not for reproduction or profit. The Multiple Sclerosis Society of Canada is a licensee of ACCESS and abides by Canadian and international copyright law.

For further information online, please visit the Multiple Sclerosis section as well as Government programs that can help under Other resources.

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Supportive counselling

The MS Society of Canada can help you navigate the challenges that multiple sclerosis presents through our supportive counselling services.

Supportive counseling provides people with MS as well as their families and friends with reliable, up-to-date information on multiple sclerosis, a compassionate and accepting space in which to share your questions or thoughts. We can also help you identify options or solutions to your unique concerns and circumstances.

If you are someone with MS, someone going through the diagnosis process, or close to someone with MS and have questions or concerns, please contact us. We can talk about what you are going through. Call your local MS Society division office at 1-800-268-7582 or to find the nearest MS Society office, visit In Your Community.

The MS Society does not provide therapeutic counselling, which is a process between a qualified professional counsellor and an individual.

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Support and self-help groups

Self-help groups are an informal way to link people who share common concerns or experiences. All self-help programs have the same goals:

  • to give and receive emotional support and
  • to give and receive practical ideas in dealing with problems common to members of the group

Confidentiality is a key component of all support and self help groups.

Self-help is based on the idea that no one knows more about a problem than those living with it. Each person is an expert because of his/her own experiences. For people with MS, it may be difficult at times to talk about MS fatigue with family and friends who may not grasp what it is like – but people in the support group will often understand based upon their experiences. Self help groups have also been set up for caregivers and family members of people with MS.

In a self-help group, individuals share not only their problems but their successes. Sharing and talking with others who have had either the same or similar experiences, helps people to discover they are not alone and that there are others who understand what they are going through.

Support and self-help programs may not solve all problems, but they do offer realistic support, encouragement and hope and are one of the most valued services the MS Society offers.

To find out about support and self-help groups in your area, please contact your MS Society division office at 1-800-268-7582 or to find your closest MS Society office, visit In Your Community.

Other resources:

The Multiple Sclerosis International Federation (MSIF) offers a unique online mutual support forum, which is user-friendly and free to subscribers. This online forum provides a safe environment for people affected by MS to share diary entries, communicate using instant messaging and create buddy lists. Click here to join MSIF’s My World of MS.

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Recreation and social programs

Recreation programs provide opportunities for people living with MS to have fun, highlight the positive, rediscover old pleasures and regain self confidence. They encourage people with multiple sclerosis to try new activities, get together with others, make new friends and to mingle in a friendly and caring atmosphere.

Recreational programs can take many forms. Some chapters have developed swimming programs, tai chi, yoga classes, social activities, "day away programs" and summer programs.

Other chapters have developed partnerships with local community groups or organizations who provide programs that accommodate persons with physical disabilities i.e. YMCA, March of Dimes, Centres for Independent Living, etc.

Social programs offered by chapters and units give members the opportunity to meet face to face on a casual basis and can serve to celebrate the work of the chapter. The most common social events include Christmas parties and summer barbeques.

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Financial assistance

The MS Society offers two types of funding; equipment purchase and permanent loan as well as special assistance programs. Please note that funding programs vary from province-to-province.

The MS Society of Canada does not offer financial assistance for medications or disease modifying therapies, however, for information on funding programs for medication / therapies, please visit:


Equipment purchase or permanent loan

The most common service provided by most divisions and chapters is assistance with equipment to help people with MS maximize their quality of life. Divisions and chapters manage this service in various ways:

  • Information and advocacy to assist people in understanding the resources available to them through their own benefits programs and the provincial health system, etc.
  • Full or partial purchase of equipment or permanent loan


Special assistance

Special assistance programs provide limited financial assistance to people with MS to cover services that are not available through any other government or community agency. In some cases, special assistance funds may also be used to augment existing services that do not meet the needs of individuals living with MS (i.e. to supplement a chronic home care program).

The goal of the program is to enhance quality of life and encourage the person with multiple sclerosis to maintain as much physical independence and emotional well being as possible.

Due to limited resources, funding programs are not available in all chapters and divisions. Items that are funded through special assistance programs may also vary from office to office.

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line
 
Multiple Sclerosis Society of Canada
Toll free to reach nearest division office: 1 800 268-7582

To locate the MS Society office near you, please select the appropriate division:

Email: info@mssociety.ca
(Please provide your town and province in your e-mail)

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